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Contact

We are happy to answer your questions. If you have any questions about your order or the online shop in general, we look forward to your email at [email protected]. For questions about lavera Natural Beauty products or their use, our colleagues from the consulting team are ready to help. Here too, we kindly ask you to send us an email at [email protected].

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Do you have questions about your order in the lavera online shop?


Then contact our customer service team!

Email: [email protected]


Note:
Please note that we are currently receiving a very high volume of inquiries and may not always be able to respond as quickly as usual. However, our team will get back to you as soon as possible to assist you with your request. Thank you very much for your understanding!

Blank notebook with cover, eucalyptus leaves, scissors, and decorations in a flat lay
Blank notebook with cover, eucalyptus leaves, scissors, and decorations in a flat lay

Do you have questions about lavera Natural Beauty products and how to use them?

Then feel free to contact our advisory team:


Then feel free to contact our advisory team: 

E-mail: [email protected]

Please note:

Our service phone is available from Monday to Friday 10:00 - 11:00 and 14:00 - 15:00.

Important:

Unfortunately, we cannot provide telephone information about orders in the online shop. Please contact the online shop's customer service directly via [email protected].

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Are you looking to get in touch with our PR department?

For press inquiries, we are happy to assist you at [email protected]. The press team is your contact for questions about the product world:

Email: [email protected]

For questions about the company, please also visit our corporate website laverana.com

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Are you a content creator and would like to collaborate with us?


Then contact our Social Media team.

Email: [email protected]


We will carefully review your inquiry and get back to you if we see potential for collaboration.